Consumer Services M&A » By The Online Investor Staff, updated Sat., Apr. 20, 10:21 AM
Recent mergers and acquisitions in the Consumer Services M&A category.
Slide #5. Convergys Corporation — Stream Global Services, Inc.
Acquirer: |
Convergys Corporation (CVG) |
Acquiree: |
Stream Global Services, Inc. |
Details: |
Convergys Corporation ("Convergys") (NYSE:CVG), a global leader in customer management, today announced that it has completed its acquisition of Stream Global Services, Inc. ("Stream"). |
Convergys is a provider of integrated agent, analytics and technology solutions. Co.'s contact center technology solutions include: multichannel interaction solutions; cross-channel integration framework; real-time decisioning engine; robotic process automation; intelligent notifications; campaign management; personalized care; personalized selling; agent productivity; and retention. Co.'s team delivers data-driven insights to enhance customer experience through analytics and consulting, and software solutions, including integrated customer experience analytics and Voice of Customer software for measuring customer satisfaction.
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April 20, 2024 10:21 AM Eastern
Hold (2.00 out of 4)
100th percentile
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