Zendesk is a software development company that provides software as a service solutions. Co.'s product solutions include: Zendesk Support, which is a system for tracking, prioritizing, and solving customer support tickets across multiple channels, bringing customer information and interactions into one place; Zendesk Chat, which is live chat and messaging software that provides a to connect with customers on websites, on mobile devices, and through social messaging applications; and Zendesk Sell, which is a sales customer relationship management product solution to improve productivity, processes, and pipeline visibility across customers' organizations.

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