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eGain Corp (EGAN) eGain Communications is a provider of cloud and on-site customer interaction software for sales and service. Co.'s eGain 10 suite helps businesses engage, acquire, and serve customers through a range of interaction channels. eGain 10 consists of: eGain Interactive Sales Suite™, which is designed to transform business to consumer websites into interactive shopping destinations; eGain Service Suite™, which is designed to transform call centers into multichannel customer interaction hubs (CIH); eGain CIH™, which is a multichannel CIH platform; and eGain Adapters™, for integrating with call center, business, content, and email systems.
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